On Sunday (four days ago) I was unable to log into my Twitter account. After doing a few things, I discovered that someone has hacked my account. And this person has the balls to 1) Change my avatar 2) Change my background and 3) Has been posting sales pitches on my account.

I have summited over 50 emails to Twitters customer service (which has been any but customer service) trying to get my account corrected. To date they have yet to respond. I even took the liberty of finding Twitter’s Corporate phone numbers. SURPRISE, SURPRISE… an automated answering service answers with three choices to leave a message. First choice was to leave a message for law enforcement press 1, second coice was to leave a message for communications dept press 2, and the third choice was to leave a message for staffing dept press 3. Then it continues to say if you need help with your account please visit help.twitter.com or send an email to help@twitter.com.

I have even left messages at all three choices hoping someone could frickin’ wake up their lovely service department. Still Nothing….

… And I will not go into what were all the other things I’ve tried to get in touch with someone in that company. I wish I lived in California so I could go pay a visit to the company.

All I have to suggest to everyone is….

- If you have your own website, product or service… no matter how big your company may or may not be… do your best to have a great, prompt customer service department.

- Pray for a miracle for Twitter to actually help you

- Be very careful to which “twitter” ad on service (like Tweetlater.com, peoplebrowsr.com, etc) that you supply your log on information to. I would hate to see this nightmare happen to you.

If you do end up needing to get into contact with Twitter’s Customer Service for any reason – I wish you better luck than what I have had.

Until Next Time, Take Care

8 Days & 90 Plus emails to Twitter - And They STILL Haven't Corrected My Hacked Account Issues!

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